Right to Cancel
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
Your package includes a label marked with “RETURNS”. Simply attach this to your returns package so that it is clearly visible and drop it off at any post office.
Please fill out the returns form included in every delivery so that we can process your return as quickly as possible.
Be sure to keep your certificate of posting in a safe place until we have confirmed receipt of your returns. This is proof of the date of postage and has a receipt number for your returns.
Please note that the delivered goods may only be tried on to determine their suitability - the same as in one of our stores - and must be returned with the original tags attached, along with the enclosed returns form. Products that include a special hygiene sticker or hygiene seal can only be returned if the label or seal is intact. In the event of deterioration of the goods as a result of further use, we reserve the right to demand compensation.
To ensure the highest possible, most up-to-date stock levels, the Amity online shop cannot offer an exchange of individual products. Please be sure to select the appropriate colour and size before placing your order. The same conditions apply to reduced items.
The Amity online shop only accepts returned goods purchased in the Amity online shop. For items purchased in a store, please return the goods to the Amity store in which you purchased them.